bowlesjo
Level 1

Banking

Same issue with our customers. They bank at First Southern National Bank. Transactions pull in without issue. They receive an error, "we don't import statements for this account" when they attempt to import statements. We reached out to the bank regarding the QBO Connection for Statements and received the following response, "Please reach out to Intuit, as there is not a separate setting for statements and images. Please let us know if you need anything else."