I appreciate you for getting back to us, Shane.
I'm here to share more information to answer your banking concerns.
Once QuickBooks Desktop is no longer supported, the web connect feature will be discontinued. Thus, you're unable to upload bank transactions. You can check this article to learn more: What does service discontinuation mean?
By installing the latest version of QuickBooks Desktop, you can import transactions, stay up-to-date with critical updates, and take advantage of other services. If you need assistance with the setup process, please don't hesitate to contact our phone agents who are ready to assist and walk you through the process.
Once everything's good, you can pin these articles in managing the uploaded entries:
I'm always around whenever you have concerns about importing transactions.
