Hi there, @GKC_FL, Rev-Bill-Fix-Jr. I understand the importance of having accurate and up-to-date financial information. I'm here to provide clarification about the issue that you're having with your bank statements.
As per checking in our resources, a few selected banks let you view your bank statements right from QBO. If you don’t see this option, your bank may not support this feature yet. We're working to add more banks soon. Rest assured that we're working with financial institutions to make this functionality more widely available.
On the other hand, if you're bank is on the list, I recommend reaching out to your financial institution to inquire if there are any known issues or technical difficulties that could be affecting the loading of statements into QBO. They will be able to provide you with specific information regarding the status of your statements and any potential solutions.
Additionally, I've added this article to manage bank transactions in QBO: Categorize and match online bank transactions in QuickBooks Online.
I encourage you to reconcile your accounts in QBO regularly. This helps monitor your income and expense transactions and detect possible errors accordingly. You can also check out this article to guide you in reconciliations in QBO: Learn the reconciliation workflow in QuickBooks.
If you have any further banking concerns, don't hesitate to get in touch. We'll do our best to reply promptly.
