suds1
Level 3

Error importing QBO files into Desktop Pro 2021

I can see that I am missing transactions in desktop. I created a QBO file from the AMEX website. When I try to import that file into desktop (file->Utilities->Import->Web Connect Files, I get the message that there are no new transactions. I can see the transactions. Is the best course of action to kill all links between desktop and AMEX? (This is what I'm going to try)