Mich S,
appreciate your response to this 2 year old thread on auto import of statements are not working; however, if the problem has been happening for this long and still not fixed, there must be a communication misunderstanding.
in my case, the auto import of the statements is with Bank of America and had been working perfect, close to 10 years, just stopping for no reason with the September 2023 statements. With another client, the bank is Fifth Third Bank and had been working over 5 years, while their other bank, Ally Bank, is still working. Another client, used First Bank & Trust of Tennessee, and worked only sporadically. All three of these clients continue to show the “view statements” button, indicating they are still enrolled, and all three clients have verified the problem is not with their banks. With so many having this problem, clearly indicates a problem has occurred on QB side. Thank you for Intuit’s diligence in rectifying this most urgent problem for us pro-advisors.
william fix jr
