I understand the importance of connecting or syncing your bank, @ZakF.
We have an ongoing investigation into the bank connection error you're experiencing. Our engineering team is working to fix this issue at the moment.
We currently do not have an estimated time for when this issue will be resolved. It would be best to reach out to our online team support to ensure that you are included in the list of affected users. We will keep you updated via email once there is progress on this matter.
Here's how:
- Click Help.
- You can choose either of these tab:
- Assistant: Get personalized answers quickly. Select a suggestion or type your question, and if you need more help, you can Talk to a human.
- Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
In the meantime, you can Manually Upload Your Transactions.
Moreover, you can check this link for future reference : File Format to Use When Importing Transactions
Please inform me of the outcome once you contact our online support team. Best regards!
