KirbyCA
Level 1

Banking

Thanks for posting this. Unfortunately what appears to be happening is that the parties are having some sort of business dispute, and instead of doing the right thing and proactively notifying their customers, they are claiming this is a "technical issue".

 

If it really was a technical issue it would have been solved in a few days, or there would have been an ETA with proactive updates to impacted customers. Instead the down time is approaching a month now.

 

For people reading this thread, there is no need to contact Intuit or Novo, as all you're going to get is a boiler plate response. We have started to move our money out of our Novo account as we will not be spending hours  doing manual imports and journal entries for a simple bank feed in 2023.