Banking

Hello there, @joanneMM. Thank you for joining the Community today. I would be glad to assist you in resolving the uncleared checks to ensure that the balance amount is not off, allowing you to reconcile your account in QuickBooks.

To ensure accuracy, it is important to verify that the checks have been cleared by your physical bank. Once cleared, you can proceed to add and match the transactions in QuickBooks. In the event of a duplicate transaction, you can match them to prevent any discrepancies in the balance amount. For more details, about adding and matching bank transactions, see this article: Add and match Bank Feed transactions in QuickBooks Desktop.

Once the transaction is added, you can manually reconcile the transaction. This will help you balance the amount and make sure your accounts in QuickBooks match your real-life bank and credit card statements. 

Here's how:

1. Head to the Lists menu.
2. Go to Chart of Accounts.
3. Open the appropriate account.
4. Locate the transaction and select it to expand the view.
5. Keep clicking the Checkmark column until you see an asterisk (*).
6. Click Record, then hit Yes to confirm the action.
   

For more details about reconciling, see this article: Reconcile an account in QuickBooks Desktop.

If the issue persists, let's start with running the Reconcile Discrepancy report, Audit Trail report, or Previous Reconciliation report to verify what transactions cause the discrepancy.

Here's how to run the Reconcile Discrepancy report:

1. Click the Reports menu, then select Banking.

2. Choose Reconciliation Discrepancy.

3. Select the appropriate Account, then hit OK.

4. You now have a list of transactions that were changed since the last reconciliation. Use this report to identify the transactions causing the issue.

5. If you find a discrepancy, note the transaction date and the Entered/Last Modified, which will tell you when the change occurred.

For more information about fixing issues with reconciling, see this article: Fix issues when you're reconciling in QuickBooks Desktop.

To view the reconciliation report and print it, you can go to the Reports Center and run either Detail, Summary, or Both. To personalize the reports, see this article: Customize reports in QuickBooks Desktop.

If you have any further questions, please feel free to post them in the Community or reply to this post. We are here to assist you and offer our support. Take care.