Hi there, @PinkyK.
You can create a vendor credit and associate your insurance GL account to record the error and reimbursement. Then, you can apply it to the future bill. Let me guide you through the process.
- Sign in to your QuickBooks Online (QBO) account.
- Click + New, then select Vendor credit.
- Select the vendor from the drop-down.
- In the Category details section, select your insurance GL account.
- Enter the $13,000 amount.
- Click Save and close.
This process won't show up on your bank account. However, it'll be an available credit that you can use to pay a future bill to the same vendor.
I'm adding this article for more guidance: Enter vendor credits and refunds in QuickBooks Online.
Just in case you want to run specific vendor reports in QBO to view all money paid to a vendor, you can check out this article: Run a report with vendor totals.
Come back to this post if you have other concerns or follow-up questions about this. I'll be around to provide further assistance.
