PinkyK
Level 3

How to record error withdrawal and reimbusment to show under vendor?

My insurance company auto drafted $13,000 for an invoice (bill was created in QBO).  I matched those two transactions in Banking. Then my insurance company auto drafted another $13,000 on the same day in error.  Two days later, my insurance company reimbursed me $13,000 directly into the same bank account it took from.  How do I record the error and reimbursement where it will show up in my Insurance GL account as well as my bank account and under the vendor information?  When I do it, the reimbursement (deposit) does not show up under the vendor information, only the withdrawal.