Hello, I have an uncleared transaction on the bank side but reconciled on the credit card side. I cant beleive it is actually a bank error. How can I troubleshoot? Reconciled on the credit card side, Bank does not reflect this charge. The running balance of the credit cards are correct along with the bank balance. Please read this twice as I am not the best at explaining and perhaps point me on how to investigate further. I tried looking for douplicate entries but then that would mean I would have an aged unreconciled entry on the credit card side but I do not.
Thank you,
Elvis R
