Banking
Hello, @jocecampbell.
Dealing with thousands of deposit adjustments spanning numerous pages is indeed a daunting task. Disconnecting and reconnecting your Square integration with QuickBooks Online (QBO) could be a potential solution to address this issue. This helps refresh the integration and potentially resolve any underlying synchronization problems.
Before taking any further steps, I highly recommend reaching out to our Customer Care Support team. They have the expertise to thoroughly investigate the situation, understand the specifics of your case, and offer tailored solutions. If necessary, they can raise the issue to our engineering team for a more in-depth resolution.
Here's how:
- Click the (?) Help icon in the upper right-hand corner of the dashboard.
- Select Talk to a Human.
- Enter a short description of your concern and press Enter.
- Click I still need a human.
- Select Contact Us to connect with our live support.
- Choose Get a callback.
You can also check out this article for more info on how to manage the app: Sync Square with QBO.
Thank you for reaching out about this ongoing challenge. Rest assured that our support team is dedicated to helping you find a solution and ensuring a smooth experience with QBO and Square. Please let us know if there's anything else we can assist you with during this process.
