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Banking
Thank you for joining this thread, AndromedaDrake.
I can see the urgency of correcting the discrepancy in your reconciliation. Let me share an alternate solution on how to fix the issue.
You can consider reaching out to our ProAdvisors for further assistance. They can help make sure your books are up-to-date, accurate, and ready for tax time. Simply click on the following link and enter your city or ZIP to speed up the process: ProAdvisor.
Otherwise, you'll have to unreconcile the transactions one at a time. Here's how:
- Go to Bookkeeping or Accounting and choose Chart of accounts.
- Find the account that has the reconciled transaction and click the View register link.
- Look for the transaction you're working on. If the entry is reconciled, you’ll see an “R” in the checkmark ✔ column.
- Click on it to expand the view.
- In the checkmark ✔ column, select the box with the “R” until the box is blank.
- Press the Save button and close the account register.
Please know that It's a good idea to reconcile your bank, savings, and credit card accounts once a month. This is to keep your books in order.
- Reconcile transactions that are older than your opening balance
- Troubleshooting Issues while Reconciling in QuickBooks Online
In addition, these resources cover all the details about matching your bank and credit card statements, as well as troubleshooting beginning and opening balances issues:
- Reconcile an account in QuickBooks Online
- Fix issues the first time you reconcile an account
- Fix issues for accounts you've reconciled in the past
The Community is always open if you have further questions about clearing old transactions. I'll be here to continue helping. Have a good one.