Hi Dime56,
Thank you for your patience and effort in working through this challenging situation and for trying the online suggestions to resolve it on your own. I truly appreciate the persistence you’ve shown.
This particular issue requires a more detailed review by our Live Support Team to ensure the error can be resolved and you can successfully download your bank transactions.
- Go to the Help menu, then click the Search tab.
- In the search box, type Contact Us.
- Click Contact Us and hit Callback.
You can check to this article for their support hours: Get help with QuickBooks products and services.
In the meantime, you can manually upload your bank transactions into QuickBooks Online as an alternative method for adding them. You’ll find step-by-step instructions in this article: Manually upload transactions into QuickBooks Online.
Please feel free to reach out if you have any further questions or concerns. We’re always here to help.
