I appreciate your efforts in performing all the troubleshooting steps and recognize the inconvenience of encountering an error when managing bank connectivity, Johan07. I'll direct you to our representatives for updates.
Although we do not have an ETA for resolution at this time, please know that we're prioritizing this matter. To get the latest updates, I recommend contacting our live experts. They can check and communicate the progress with you.
Here's how:
- Go to the Help icon on the top menu.
- Select the Search tab and enter your concern. For instance, enter help.
- Click the Contact Us button and choose between Chat or Callback to connect with us.
In the meantime, consider manually uploading the bank transactions into QuickBooks Online. Before proceeding, ensure you format CSV files in Excel correctly to avoid issues during the process.
Once everything is set, match or categorize your uploaded entries to place them in the correct accounts.
We appreciate your patience and cooperation. Please let us know if you have additional banking concerns or questions about the CSV file.
