DAVID-LOVELL
Level 1

What can I do to fix an Error 163 cod in bank transactions?

What can I do to fix an Error 163 code in bank transactions? My bank transactions are not updating

JoelES
QuickBooks Team

Banking

We can perform some troubleshooting steps to resolve the error 163 on your bank transactions, David. 

 

Error 163 indicates a connection issue between QuickBooks and your bank's website. To resolve the problem, log in to your bank's website directly using a web browser to ensure the site is functional and your login credentials are accurate.

 

Additionally, you'll also need to update your bank sign-in information to fix the error.

 

Here's how:

 

  1. Go to the Accounting tab in the left-hand menu, then select Bank Transactions. 
  2. Select the bank account whose sign-in information needs to be updated.
  3. Click the pencil icon on the bank account tile.
  4. Select Edit sign-in info. 
  5. Enter your new bank username and password, then select Save and connect.

 

For further assistance, you can refer to this article on fixing bank connection errors: Troubleshoot bank connection issues in QuickBooks Online.

 

Don’t hesitate to contact us if you need additional help with QuickBooks.