We'll help you update your bank, bryankimmel.
I can see the importance of downloading your bank transactions in QuickBooks Online (QBO). We didn't receive a report about Standard Bank being unable to download. By the way, are you getting an error code? This will help me determine more precisely the cause of the issue. In the meantime, we can update your bank manually for the system to refresh its connection. To do so, you can follow the steps below:
- Go to the Banking menu on the left pane.
- Click on the bank account that you're working with.
- Select Update.
- If asked, enter your Multi-Factor Authentication (MFA) credentials. Then press on Continue update.
However, if it's still not updating, I suggest reaching out to our support team to investigate further. They have the tools to pull up your account securely.
Also, there are times you want to enter older transactions, or the bank isn't automatically downloading for a specific period of time. Learn from this article how you can upload transactions in QBO manually: Manually Upload Transactions Into QuickBooks Online.
Reach out to us if you have any questions regarding your bank transactions or if you need other help from us. We'll always make sure everything is taken care of.
