Thanks for jumping in the thread, @NB Jascom. I understand the importance of this matter to get resolved as soon as possible. I'd like to help you get this sorted out.
We currently have an ongoing investigation into why you're unable to update your bank account in QuickBooks Online. Our engineer is currently working on it. We appreciate your patience as we investigate this further.
I'd also recommend contacting our technical support team so that you’ll be added to the list of affected users and be notified via email of any updates. I'll show you how.
Here's how:
- Log in to your QuickBooks Online account.
- Go to Help.
- Select Contact Us.
- Enter your concern, then select Let's talk.
- Choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
You can refer to this article for more information: How and when can I contact Support?
In case you'll want to import transactions in QuickBooks, you can refer to this article: Manually upload transactions into QuickBooks Online.
If you have any other concerns related to QuickBooks, feel free to post a reply. The Community is always here to serve you. Enjoy the rest of the day!
