Hi there, @TSJ0601.
Yes, you're right you can inactive the account since deleting the account isn't possible.
If you want to zero out the inactive account balance, you can activate it and manually delete the transactions
Here’s how:
- Go to Accounting on the left panel to choose Charts of Accounts.
- On the All Lists page, click the Account History link for the bank you’re working on.
- Click on the entry to expand the line and then hit the Delete button.
- Press Yes to confirm the deletion.
Check out the How to delete inactive transactions that appear in the chart of accounts guide for more information. It also contains instructions on how to activate an account as well as steps to inactivate one.
We also have a guide on deleting an account to make it inactive that I'm sure you'll find helpful. It contains steps that'll walk you through the process.
Please comment anytime if you have other questions or concerns. I'll be around to assist you every step of the way. Thanks for joining us today and I wish you have a wonderful day ahead.
