Hi there, @jdup. It's nice to see you here in the Community. I can help you troubleshoot the error you've encountered so you can proceed to connect your Investec bank to your QuickBooks Online (QBO) account.
For error 102, you'll want to manually update your bank connection. Here's how:
- Sign in to QuickBooks Online.
- Go to Bookkeeping and select Transactions.
- Go to Banking (Take me there) and select Update.
In case the issue persists, you'll want to check your bank or credit card's website to make sure everything is working on their end. Sign in to your bank or credit card's website.
If you can sign in, I recommend reaching out to your bank's support team. This way, they'll help you login to your bank account.
Feel free to visit this article for more information about fixing Error 102 in QuickBooks Online: Fix bank error 102.
In addition, you might want to check this article about fixing bank error 185. This article contains steps on how to troubleshoot error 185: Fix bank error 185.
I've also got you these handy articles for future reference:
I'll be here in the Community if you need further assistance connecting your bank account to your QBO account. I'd be more than happy to have you here again @jdup. Take care and have a nice day!
