DebSheenD
QuickBooks Team

Banking

Hello there, xenoid.

 

I appreciate you for getting back to us. I'm here to provide the support you need with connecting your Investec Bank Account to QuickBooks Online.

 

Since you're still getting issues connecting your bank, I recommend contacting our Support Team to further investigate and have an update on your concern. 

 

Here's how:

 

  1. Click the (?) Help icon and enter Talk to a human (then type it again when prompted).
  2. When asked by the bot, enter "connecting bank".
  3. Select I still need a human, then proceed with Contact us or Get help from a human.
  4. Choose a way to connect with them.

 

When you're ready, you can start categorizing and matching your entries to ensure they're added to the correct accounts.

 

I've got your back if you need more help with managing your online banking in QuickBooks. Just click the Reply button so I can assist you further.