Hello, king911z.
I appreciate you for letting us know about your experience with the support. This is something Intuit doesn't want you to come across in your future interactions.
Due to the nature of your concern, you'll want to reach us back to follow up on the ticket created under your account. Our QuickBooks Support Team can share the information regarding the investigation so you're able to fix the issue about connecting Investec Bank Account in QuickBooks Online (QBO).
You can check out this article for our contact information. Click on the QuickBooks Online drop-down to see the most updated support schedule: Support hours and types.
Be sure to get back to me if you have other concerns. I'd be more than happy to assist you further. Wishing you well.
