Thanks for joining us here in the Community, @jeremy aloevet.
For this issue, you need to try reconnecting your account using a private browser to help us determine if this is a browser-related issue. Let's confirm first using your browser's private window. Here's how:
- Google Chrome, press CTRL + Shift + N
- Mozilla Firefox: press CTRL + Shift + P
- Internet Explorer: Press CTRL + Shift + P
- Safari: press Command + Shift + N
If you're able to connect your bank account using a private browser, you may need to clear the cache of the regular browser you're using.
If the issue persists, I suggest reaching out to our QuickBooks Online Support Team to check and investigate this further for you.
You may also read these articles to learn more about online banking:
Stay in touch if you have any other banking concerns, I'll be happy to help you. Have a good one!
