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There are times that the browser is full of frequently accessed page resources, causing some unusual responses. To isolate this, try logging into your QuickBooks Online (QBO) account using a private browser (incognito).
Here's how:
- Press Ctrl + Shift + N (Google Chrome).
- Ctrl + Shift + P (Firefox).
- Control + Option + P (Safari).
Once signed in, try to connect the bank again to double-check. For further guidance, please refer to this article: Connecting your online bank and credit card accounts.
If it works, go back to your default browser and perform a clear cache. Every so often the cache becomes overwhelmed with older data which can potentially cause viewing and performance issues. Clearing it will refresh the system, and you'll be able to work with a clean slate. However, if the issue persists, try using other supported browsers.
Just in case, I'll add this article for future reference: Fix banking error 102 and 105.
Please leave a comment below if you have any other issues or concerns. I'm always here to assist. Have a good one!
