richgilb
Level 2

Quickbooks refuses to accept my paypal CSV file is good

I have spent 7 hours today trying to upload my CSV file today. I have spent an hour on chat support and eventually Claudio R said I needed to follow this guide and that he was not trained on CSV imports.

 

I had actually been using that guide. but the file wouldn't upload.

 

I then spent over an hour on phone support and first of all they denied it was a csv file without even looking at it. Quickbooks displays this error every time I try to upload, after many format changes and various tweaks of the data

 

Something’s not quite right
Error while reading the file. Verify that file type is CSV.
 
Eventually she gave up and told me to ask paypal to check their downloads were good.
 
Is anyone available to look at my file and see if there is a basic error with it. The support did not do any fundamental checks
Solved