Hi StantonHouse,
The security card number that QuickBooks is asking for comes from the bank's protocol. We currently don't have an option to turn it off.
When bank transactions have stopped downloading, you can perform some of the recommended troubleshooting steps in this article: What to do if bank transactions won’t download.
If the error persists, please reach out to our Support Team. They'll escalate this to our engineers so they can find a fix.
- Click Help inside QuickBooks Online.
- Select Contact us.
- Enter a brief detail about your issue, then click Let's talk.
- Choose either Chat or Get a callback.
You're always welcome to post more questions.
