Hello,
I have just joined QuickBooks Online to support my small sole-trader business. I have had the free onboarding session. I cannot connect to my HSBC Business Banking account. QBO starts to connect and an HSBC login window opens. However, the attempt top connect times out and I get the error message shown below. Closing the HSBC window results in error 571 in QuickBooks. I have made two calls to HSBC, the last one being an online chase session which latest nearly one hour. HSBC say there is nothing wrong at their end and that this is an Intuit problem. Intuit technical support say is is an HSBC problem. How do I solve this? Incidentally, if I go into HSBC online banking, the only Open Banking field which shows is with Sage.
