I understand that connecting Cooperative Bank is important to you, vpfoodsltd & PatchH.
The bank error 590 typically occurs if the verification process takes too long and the bank website times out and closes. Our engineers are aware of this and are looking into the root cause of the issue right now.
I recommend contacting our QuickBooks Online Support Team to be added to the list of affected users and receive updates on the resolution.
Here's how:
- Sign in to your QuickBooks Online company.
- Click Help (?).
- In QB Assistant, enter the topic you need help with. You can also enter questions.
- Select Contact Us to connect with a live support agent.
- Choose a way to connect either Start a chat or Call us.
Support is available from 8:00 AM to 10:00 PM, Monday through Friday, and from 8:00 AM to 6:00 PM, Saturday and Sunday.
In the meantime, you can download a CSV file of your transaction and manually upload it to bring them to QuickBooks Online. For further details on the procedure, see the following resource: Manually upload transactions into QuickBooks Online.
After that, begin matching and categorising to add those transactions to your accounts.
We're always available if you have further questions about the online banking feature. Keep safe and stay healthy.
