Hi there, KA2022.
I'll make sure that you'll have accurate reports at the end of the day.
To isolate the issue, you can perform some basic troubleshooting steps to fix the issue. At times, the accumulated browser cache and cookies become corrupted causing unusual behaviors in the program. You can start by accessing your QuickBooks account through a private/incognito browser. Feel free to use these shortcut keys:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox and Microsoft Edge: Ctrl + Shift + P
- Safari 11 or newer: ⌘ + Shift + N
If it works, you can clear the cache of your regular browser. This will improve the overall performance of the application.
In case you'll need help pulling up an expense report, you can visit this website to search for a related post about your concern: QuickBooks Online Help Article.
Please let me know if you have any other questions or concerns about QuickBooks Online. I'll be happier to help. Take care and have a good day!
