Let's get rid of that banking error and connect your bank in QuickBooks Online (QBO), @elx.
In QBO, banking error 350 means that your bank connection has expired. To fix this, you'll have to disconnect and reconnect your bank in QBO. Since you've mentioned that you've already performed the steps provided in this thread and still experiencing the same issue.
In this case, you can access your account in an incognito browser to have a clean slate. The private mode will give you a fresh start and errors held in cache or cookies will no longer apply. Below are the shortcut keys you can use:
- Google Chrome: press Ctrl + Shift + N
- Mozilla Firefox and Microsoft Edge: press Ctrl + Shift + P
- Safari: press Command + Shift + N
Once signed in, attempt to disconnect and reconnect your bank again.
If this works, I'd recommend clearing the cache of your regular browser. This will refresh website preferences that might be causing problems when opening QBO. If the same thing happens, you can use other supported browsers to connect your bank.
However, if the issues persist after performing the troubleshooting steps above, I'd suggest reaching out to our Customer Care team for further assistance in fixing the error.
You'll want to ensure you categorise your bank transactions correctly to make sure they are allocated to the correct accounts in your QBO company.
Leave a reply below if you have any other banking concerns. I'm always around to lend you a hand. Take care.
