Dode
Level 2

Bank Reconnection does not work and stuck in loop

Hello,

 

Hope you are well.

In UK, not bank needs to be reconnected every 90days. I tried to do so today and it just does not work.

I press reconnect from notification, press button and get separate page for reconnection, press button to reconnect, I get forwarded to my bank, add all login details, log to my bank connect, go back to qbooks it says connected, all done, got tick and then 1second later page refreshes back to where I was previously and ask me to reconnect. Tried many time and just stuck in the loop. I'm not getting any errors, nor I work with bank in additional notification message, neither I get those additional errors mentioned in that message. 

 

Does anyone has same issue and found a solution?

 

Thank you 

Solved