@finance71 wrote:
Quickbooks support used to be great. As anyone reading this thread can see... they now.. are not.
OMG Thank you so much!
lowercase .csv in file name instead of uppercase .CSV in the file name fixed my similar problem. And I was uploading a csv file created by QUICKBOOKS desktop (.CSV, when I manually renamed to .csv it worked fine) Their own software causes this problem and they have no clue that it exists.
After 4 months of headache and well over 40hrs invested, I stumbled upon the simple (maddeningly simple) solution:
- IF YOUR CSV FILE ENDS IN ALL CAPS, LOWER THEM TO LOWERCASE. (i.e. "paypal-export.CSV" will not work; "paypal-export.csv" will)
Why not a single support agent or QA tester could locate this solution is beyond me.
