GeorgiaC
QuickBooks Team

Banking

Hi F1Andy,

 

Which bank provider is your savings account with? 

 

It may be that this specific account type is no longer supported via an Open Bank connection - most temporary bank errors can be fixed by disconnecting and reconnecting the account within QuickBooks. You can do this by going to Banking > Select the pencil icon showing above the bank balance > Select 'Edit account info' > Select 'Disconnect this account on save' and save.

 

To add this back, go to Baking > Link account > Search and select the provider > Follow the on-screen flow to re-connect. If your account doesn't appear when re-directed to the banks' site during the connection process then this suggests that the bank is not currently supported on Open Banking with QuickBooks.

 

Thanks!