ShiellaGraceA
QuickBooks Team
QuickBooks Team
‎January 14, 2021 01:31 PM

Banking

Hi @Bgoh,

 

I'll share some information about bank error 103. It usually means the user ID or password is incorrect for the bank account you’re trying to connect. You'll want to edit your bank sign-in info in QuickBooks to fix this. Please be aware of the One-Time-Password as they're sometimes required.

 

Here's how to do it in QBO:

  1. From the left menu, go to Banking.
  2. Highlight the bank account, then tick Edit ✎.
  3. Tap Edit sign-in info.
  4. If your web browser auto-fills the user ID and password fields, clear them. This ensures your browser doesn’t put in old info by mistake.
  5. Manually type in the user ID and password for your bank account. If your bank offers a Show option, select it so you can confirm you entered the password correctly.
  6. Click Update.

Check out this guide for details: Fix bank error 103.

 

If you're still getting the same results, please contact our Customer Care Support so we can further investigate. You can use this link to reach out.

 

Additionally, you can visit our page in case you need help with other QBO tasks. Just browse for specific topics and look for responses that fit your concern.

 

Thanks for coming by, feel welcome to message me here if you still have questions or concerns with your bank account. I'm always here to help. Take care and have a good one.

 

 

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