Same here. So I got onto a chat with Quickbooks.
I was told that it was a known problem.
Back end of Quickbooks was updated by OCBC that they are doing work at the bank to revamp the system.
Which means that there was nothing Quickbooks could do about it.
And Quickbooks does not know when this will be fixed.
And Quickbooks cannot tell me who to contact at OCBC to find out when this can be fixed.
See chat history until it became impossible to send anymore messages to the chat.
Does anyone have an idea how long this issue will last?
Quickbooks is not able to pull data from that bank that is longer than 3 months. So it is a concern.
And depending on how often the auditor looks at your books, it would be good to at least know a time line.
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