ShiellaGraceA
QuickBooks Team

Banking

Thanks for getting back, @Hvala.

 

I have some information about the OCBC bank connection. Since you're done trying the basic banking troubleshooting steps, I recommend contacting our Customer Care Support. This way, we can create a ticket for you and investigate further.

 

Here's how to reach out:

  1. Go to Help.
  2. Select Contact Us.
  3. Enter a brief description of the case.
  4. Tap Continue.
  5. Click either Chat or Have us call you.

 

I'm also attaching this link here in case you need help managing bank-related tasks. It contains topics with articles that'll guide you along: Find help with bank feeds and reconciling accounts.

 

Please know that you're always welcome to swing by if you have other questions or concerns with bank connections, so don't hesitate to reply. Take care and have a great day ahead.