How do I get FULL ACCESS to my account? I have my account through my CPA firm and CAN'T ACCESS. QBO CAN YOU FIX THIS ASAP!!!!!!!!!!! THIS DOESN'T WORK FOR A BUSINESS OWNER
I was told to do that through qbo escalation team and now I can't get all of the access and my cpa firm can't grant me access and doesn't have access. This is not good. QUICKBOOKS PLEASE FIX THIS FOR ME ASAP so I have full access to my account. I'm paying for QBO without the full access to where I can't use it like I did for the last several years. Is it normal to have to be on the phone with QBs for 5-10 hours and not have access and/or get problems resolved? I've asked to speak to the IT department to help resolve this issue as it is an issue with your website/qbo/software that isn't working properly. The buck can't keep getting passed as it's my cpa firm not allowing me to use as they don't have access. It can't be the escalation team person's fault that I don't have access. It can't be me that is at fault as I'm not a Qbs employee but have become one with all of the times I've called in the last month with qbo. Please get this resolved ASAP. I can't file my coroprate filing, taxes, edit my account, due bank feeds, etc. currently. If anyone knows how to get ahold of the IT people, get ahold of them or help me get ahold of them. I've asked and no response and no resolution.
