Operrra
Level 2

Banking

What is the ACTUAL solution to this problem? I am attempting to reconcile and I received payment via Quickbooks Payments. The payment was applied to the invoice. I have followed the directions above, but they do not work. I still have the payment showing up as a deposit AND a payment out of my bank account. 

 

I need to be able to reconcile. Anytime I have called a support tech in the past, I have sat on the phone while they read all the forum threads that I have already read.

 

I need to be able to reconcile. Please provide a solution. I will not be using Quickbooks pay for invoices any longer if the system automatically does this.