WyrtWicce
Level 2

QBO keeps recognizing expenses as income in uploaded bank .csv

Greetings. I have a recurring issue in QuickBooks Online. I am trying to upload a .csv file to a Bank account. This account is a prepaid debit card, and everything on the .csv file is an expense. The values are negative in the .csv file. Upon uploading, QBO insists on putting every transaction in the Received column instead of Spent, meaning it is automatically categorizing them as income, despite the imported values being negative. I have tried adding a column to the .csv file that reverses all values, in case there is a glitch similar to what happens with PayPal files. But upon importing, those are all in the Received column as well. No fix I can possibly think of will convince QBO that these are expenses. Help, please.