JenoP
Moderator

Banking

I'll help with your banking transactions, Angie.

 

Let's follow some troubleshooting steps to check if this is caused by a browser issue. 

 

Start by switching to an incognito/private browsing session and log back in to your account. Follow these keyboard shortcuts to quickly open and incognito session:

 

  • Google Chrome Ctrl + Shift + N
  • Mozilla CTRL + SHIFT + P
  • Microsoft Edge CTRL+SHIFT+P
  • Safari Command-Shift-N 

Once done, exclude or delete the transactions. Then, click the Update button in the upper-right hand corner to test if they would no longer go back in the For Review tab.

 

If they're not showing up anymore, clear your browser's cache and temporary internet files. Follow the steps in this article for additional details: How do I clear my browser cache and temporary Internet files?.

 

Keep us posted if you still need help with your banking transactions. The Community is always here for you.