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Banking & Currency
Hi arifai,
It's great to see you reaching out here. Welcome! When situations like this arise, with QuickBooks Online multicurrency, it's best to connect with us outside of Community. This will provide a member of our Customer Care team with the ability to work with you virtually, with your consent. In addition, it will provide a better understanding of how the transactions have been recorded, and ensure the associated accounts are balanced as soon as possible!
Schedule a Callback or start a Chat: click (?) Help in the upper right in QuickBooks Online > enter "Contact support" > hit Contact Us > provide a brief summary of your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.
If you have any other questions, feel free to reach back out. We'd be happy to help!