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Banking & Currency
Hi Painter_Wmn
Welcome to the QuickBooks Community. I know keeping accurate records is vital for your company, and duplicates would throw off your balances. I can point you in the right direction.
When you're adding your receipts, you're reviewing, editing, adding, or matching them to existing transactions. If you're connected to the bank, you'd need to match those transactions instead of adding them. If you were to add them, you'd end up with duplicate transactions. The quickest way to find out if you have duplicates is to go to your bank register and filter. I'll explain how to do this for you:
- Go to Accounting.
- Select Chart of Accounts.
- Find the bank account in question and click on Account History.
- You can click on the filter icon and adjust the dates to specific periods.
- Click on the header to sort the posts by dollar amount payment/deposit. This brings transactions that are the same side by side. If they're the same amount and the same date, you may want to check against your bank statement to see if it's a duplicate. You can then remove the extra transactions by clicking on them. If you're certain they are duplicates you can hit delete and save.
Important: Only delete transactions if you're absolutely certain they're a duplicate or error. If you aren't totally sure, talk to your accountant.
Here are a couple of articles that you may find helpful that go through using the receipts feature, how to unmatch transactions that were not matched correctly, and how to fix issues when trying to reconcile:
- Upload your receipts and bills to QuickBooks Online
- Unmatch downloaded bank transactions or move them to another account
- Fix issues at the end of a reconciliation in QuickBooks Online
If you need any further assistance reach back out. Have an amazing day!