merxIT
Level 2

Banking & Currency

Hi JamesM,

 

Can you provide some information around the following so I can allow my CTO make a better decision to keep or drop QB:

  1. How long (in days) is the typical review time for a product enhancement idea?
  2. How are these enhancement ideas categorized and prioritized?
  3. What does a typical upgrade/patch/hotfix cycle look like? Every month, quarter, year?
  4. Does Dev expedite mission critical features that are missing from the platform?
  5. Is there a place (i.e. portal) for customers to be informed of the status of their product enhancement ideas?

Thanks