MirriamM
Moderator

Banking

Thanks for joining the thread, oazze.  I want to ensure this gets resolve for you. 

 

So that I'm able to provide you with the resolution, could you please verify the specific bank account you're having issues?

 

When having problems in Bank feeds, it can be resolve by doing a manual update so you can download latest transactions. 

 

Here's how:

  1. In the left menu, click Banking and go to the Banking tab.
  2. Choose the blue tile at the top for the bank account you want to update.
  3. Hit Update.

Once done, kindly repeat the same steps for at least 3 times and another in the next 24 hours to allow the bank to regain its connection.

 

See the article What to do if you can’t find downloaded bank transactions for guidance on how to find missing entries.

 

Keep me posted how things go on your end. I'd be around to help.