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Banking
Hi there, NK2020.
Yes, the steps above are the solutions when your bank transactions are not updated.
If you've followed the steps and still unable to resync the data, I suggest contacting our QuickBooks Support Team. They can check your account to see the cause of the issue why you're still unable to reconnect your data.
Here's how to contact them:
1. Open your QuickBooks Account.
2. At the top right, click the Help icon.
3. Click Contact Us.
4. Under What can we help you with?, enter your concern about unable to connect transactions.
5. Click Let's Talk.
6. You'll be routed into the Choose a way to connect with us page.
- Start a chat with a support expert.
- Get a callback from the next available expert.
- Ask the community to get help from businesses like yours.
You can check this article to see steps on how you can review your transactions to avoid double entries: Categorise and match online bank transactions in QuickBooks Online.
Please check this article on how to fix different banking errors: What to do if bank transactions won’t download or there's a bank error.
Don't hesitate to post again if you have other questions related to QuickBooks. I'm always here to help.