Hi peterm3150,
As Lucas has mentioned above, there are a number of different reasons that bank feeds can stop working and most often need to be reviewed on a case-by-case basis. If the steps in this article do not help you determine the cause (eg if the online banking sign in information has changed, or an outage at the bank), the best option is for you to reach out to our Support Team directly on 1800 046 038 and they will be happy to assist you. You can also book a callback or contact by chat if you prefer:
- In your QuickBooks Online, click the Help menu in the upper-right corner.
- Select Contact us and enter the details of your concern.
- Click Let's talk and choose Chat or Get a callback.
- Enter the required information
-Kass
