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Banking
Hi jrm2atl-
Thank you for the feedback. We understand that the Add feature is meant to be used sparingly. The Match feature is typically our recommendation as the feature will close the loop and balance the transaction. For example, after you input an invoice, when the funds appear in the bank feed you will be able to Match to the open invoice, and in turn the invoice becomes paid and closed. The received funds that have been matched are then converted into a payment connected to that invoice.
The bank feed does allow complete oversight, if you do not wish to Add the transaction, if you've already recorded the transaction manually; you can Exclude the transaction when it appears and delete it. There is no requirement to connect to the bank feed as well. You can continue recording each transaction manually. Some business owners simply prefer to utilize the bank feed as their businesses can be completely mobile, making it more difficult to maintain the records manually on the go.
We do not have the function to remove the Add feature, as it's a global feature available for all of our product regions, I would however encourage you to record this feedback so that our local team can review and adjust the local product of QuickBooks Online for greater oversight. Please select the Settings Icon and choose Feedback. Again, this goes directly to our product team here in the APAC region and they take customer recommendations under high priority.
Hope you have a lovely rest of your week.
-Christine