Ryan_M
Moderator

Banking

Hi @rahul-sanghani,

 

There are quite a few possible reasons why you're no longer receiving bank feeds from your connected online banks. I'd appreciate it if you could share with us more details so we can provide you an accurate solution.

 

For now, here are some steps I can suggest:

  1. Open your QuickBooks Online company via a private window.
    • Google Chrome: Ctrl + Shift + N
    • Mozilla Firefox: Ctrl + Shift + P
    • Internet Explorer: Ctrl + Shift + P
    • Safari: Command + Shift + N
  2. If that works, clear your browser's cache.
  3. You can also try to use a different browser, if available.

View this article for other things you can do when you encounter this situation: What to do if you can’t find downloaded bank transactions. You'll find a long list of steps like manually downloading your latest transactions, as well as checking your Banking menu.

 

Don't hesitate to post a question below, if you have any. I'll get back to you shortly.