ShangY
QuickBooks Team

Banking

QuickBooks Self-Employed still supports the ING platform, @joneysGT.

 

Since you're missing your transactions and unable to connect to your bank, I suggest reaching out to our Live Support Team to further check this. 

 

  1. Access the Help menu.
  2. Select the Search tab.  
  3. Click on the Contact Us button.
  4. Choose your preferred method to reach our support team.  
  5. Follow the on-screen instructions according to your selection.

 

Once you're able to connect your bank, you may find this article helpful: find, categorise, and edit transactions in QuickBooks.

 

Let us know if you need anything else.