This error indicates an issue with the connection between your bank account and QuickBooks, jonesyGT. It means QuickBooks can't find your bank account on the bank's website, potentially due to account closure or other connection problems. Let's work together so you can get back working with your transactions seamlessly.
Are you using QuickBooks Online? If so, please know that we're prioritizing this matter. If you haven't reached out to our live experts, I recommend doing so. They can check and communicate the progress with you. Here’s how:
- Go to the Help icon on the top menu.
- Select the Search tab and enter your concern. For instance, enter help.
- Click the Contact Us button and choose between Chat or Callback to connect with us.
If you're using QuickBooks Self-Employed, you'll want to manually import transactions from a CSV file. You can use a converter tool to convert your file from PDF to CSV.
Once downloaded, it's essential to verify that everything is in order. Check out this article for organising your transactions in QBO: Find, categorise, and edit transactions in QuickBooks Online.
Please feel free to get in touch with me here for any additional questions about banking-related tasks. The Community always has your back, jonesyGT.
